Leila

Unclear Responsibilities in Process Analysis

When I analyze business processes, I often find one repeating issue: unclear responsibilities. This isn’t just a detail—it’s a major source of delay, confusion, and even failure. Over time, I’ve learned that I can’t fix processes without fixing responsibility first. In this article, I’ll show you how I tackle unclear responsibilities in process analysis. I’ll also walk you through a real-world example—and how I use a RACI matrix to make sure every task is clearly owned.

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ITIL Service Operation

When I think about ITIL Service Operation, I see it as the backbone of IT service management. It’s where all the planning, designing, and strategizing come to life. The purpose is simple: deliver the promised levels of service to users and customers. And while doing that, manage the applications, technology, and infrastructure that support those services.

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three men reacting surprised illustrating Repartee in Requirements Engineering

The Role of Repartee in Requirements Engineering: A Guide for Quick-Witted Engineers

As a Requirements Engineer, mastering the art of repartee in requirements engineering is more than just a skill—it’s a strategic advantage in navigating the complex landscape of stakeholder dynamics. In the realm of software projects, where conflicting interests often collide, being quick-witted can make all the difference in ensuring project success.

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a group of business women listening to a presentation illustrating presentation as a requirements engineer

Enhancing Requirements Elicitation through Effective Presentation

As a Requirements Engineer, my role extends beyond just gathering technical specifications. It involves understanding the needs of stakeholders and effectively communicating project requirements. In this article, I’ll share insights on how mastering presentation skills as a requirements engineer can significantly enhance the process of requirements elicitation, making software projects more successful.

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Test Activities in Software Development

When I build software, I don’t just write code and hope it works. Testing plays a key role from start to finish. It helps me discover issues, improve quality, and deliver reliable results. But let me be clear—testing isn’t just about executing software to catch bugs. That’s only one part. In reality, I follow a complete cycle of test activities, from planning through to archiving. These steps ensure I stay organized, hit goals, and communicate clearly with everyone involved. And I repeat these activities in every iteration, no matter the project size or industry.

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Limitations of Software Testing

When I develop software, testing becomes my compass. It guides me toward stability, reliability, and user satisfaction. However, despite its importance, testing isn’t a silver bullet. It doesn’t magically eliminate all bugs or guarantee perfection. In this article, I’ll explore the limitations of software tests, explain why exhaustive testing can’t be done, and reveal how context shapes every testing strategy.

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What are the Origins of Software Defects?

When I first stepped into the world of software development, I imagined defects as mysterious glitches. But over time, I realized that the origins of software defects are far from magical. They don’t appear out of thin air. They come from very real human actions. In this article, I’ll explore why defects happen, how they creep into code, and what we can do to stop them. Let’s uncover the truth and improve the quality of our software—step by step.

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Waterfall vs. Agile Testing: Which One Fits Your Project Best?

Choosing the right testing strategy makes or breaks a software project. I’ve been there. Sometimes, everything flows logically from one step to the next. Other times, I need flexibility to adapt quickly. That’s exactly where the waterfall vs. agile testing debate kicks in. In this article, I’ll walk you through both methods. You’ll learn how each one works. You’ll also see when to use them to get the best results. Let’s dive in!

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