Tips for Requirements Modeling with UML
When working on software projects, effective requirements modeling with UML is essential. In my experience, there are several key strategies […]
Tips for Requirements Modeling with UML Read More »
Application Management Function in ITIL Service Operation
In IT service management, problems are inevitable. A problem is the underlying cause of one or more incidents. However, the root cause isn’t always clear when you log a problem. That’s where the problem management process steps in to uncover the source. Let’s explore this concept further by diving into ITIL and its Application Management Function.
Application Management Function in ITIL Service Operation Read More »
How to activate the “Search Shapes” view in draw.io
When I work on diagrams in draw.io, I need quick access to shapes. Without the right shape, my workflow slows down. Sometimes, I notice the Search Shapes view is missing. That can be frustrating. I want to show you how to activate the Search Shapes view in draw.io. This way, you stay productive and avoid wasting time.
How to activate the “Search Shapes” view in draw.io Read More »
Discovering Hidden Gems in Existing Systems
When I first encountered the concept of information modeling for existing systems, I was intrigued. Existing systems hold a treasure
Discovering Hidden Gems in Existing Systems Read More »
Understanding the Technical Management Function in ITIL Service Operation
When we talk about ITIL, many concepts come to mind, but one stands out: Technical Management. Why? Because it’s the backbone of managing and maintaining the IT infrastructure. Today, I’ll break this down in simple terms, share examples, and sprinkle in helpful tips. Let’s dive in!
Understanding the Technical Management Function in ITIL Service Operation Read More »
How to Use the Tags View in draw.io
Working with complex diagrams in draw.io can quickly become overwhelming. However, the tag view helps me stay organized. With tags, I can label elements and decide whether to display them. This makes my workflow more efficient, especially when dealing with layered diagrams.
How to Use the Tags View in draw.io Read More »
Mastering Compatibility: A Requirements Engineer’s Guide to Stakeholder Persuasion
As a Requirements Engineer, my role revolves around understanding the intricacies of stakeholder dynamics and navigating them to ensure project success. One fundamental aspect that significantly influences these dynamics is compatibility, particularly in the realm of personalities and behavioral traits. In this comprehensive guide, I delve into the depths of compatibility, drawing insights from the Big Five personality trait of agreeableness and its implications for Requirements Engineering and stakeholder persuasion.
Mastering Compatibility: A Requirements Engineer’s Guide to Stakeholder Persuasion Read More »
ITIL Service Desk Function: The Core of ITIL Service Operation
When it comes to ITIL Service Operation, the Service Desk is the heart of the action. It acts as the single point of contact for IT users. Think of it as the hub where incidents, requests, and service updates all converge. In this post, I’ll walk you through the essentials of the ITIL Service Desk.
ITIL Service Desk Function: The Core of ITIL Service Operation Read More »
How to Use Layers in draw.io
Layers are a powerful feature in draw.io. They help organize complex diagrams by allowing different levels of abstraction. By using layers, I can manage visibility, focus on specific elements, and enhance clarity. Let me show you how to use layers in draw.io with a practical example.
How to Use Layers in draw.io Read More »
Beyond Boundaries: The Role of Openness in Requirements Engineering
As a Requirements Engineer, I navigate the intricate landscape of software development. In this landscape every line of code must harmonize with the needs of users and stakeholders. In this journey, I’ve come to realize that embracing openness to experiences isn’t just a personal trait. It’s a professional asset that fuels innovation and problem-solving. Delve into openness in requirements engineering.
Beyond Boundaries: The Role of Openness in Requirements Engineering Read More »
Common Service Operation Activities in ITIL Service Operation
Common Service Operation includes a number of activities that keep IT services running smoothly. These activities include monitoring and control, console management (or operations bridge), infrastructure management, and the operational aspects of processes from other lifecycle stages. Each of these plays a vital role in ensuring that IT services meet business needs, perform reliably, and deliver value to users. Let’s dive deeper into what makes these activities so essential.
Common Service Operation Activities in ITIL Service Operation Read More »
How to Activate the Outline View in draw.io
When working with large diagrams in draw.io, navigating efficiently becomes essential. Scrolling and zooming can be time-consuming, but there is a simple solution: the Outline View. This feature allows me to see an overview of my entire diagram while quickly jumping to any section. In this post, I will show you how to activate the Outline View, explain its benefits, and provide a relevant business case to demonstrate its usefulness.
How to Activate the Outline View in draw.io Read More »
Handling Stress as a Requirements Engineer: Lessons from Neuroticism
As a Requirements Engineer, I often find myself navigating through various challenges in my field. One aspect that continually intrigues me is how different personality traits influence our professional lives. Today, I want to delve into the realm of neuroticism, a Big Five personality trait, and explore its implications for our work and personal development as requirements engineers.
Handling Stress as a Requirements Engineer: Lessons from Neuroticism Read More »
Problem Management Process in ITIL Service Operation
Problem management is crucial in ensuring smooth IT service delivery. A problem, in ITIL terms, is the underlying cause of one or more incidents. However, at the time a problem record is created, we often don’t know the exact cause. That’s where the problem management process comes into play. It digs deeper to identify the root causes and resolve them.
Problem Management Process in ITIL Service Operation Read More »
How to Activate the Format View in draw.io
When working with diagrams, efficiency is key. That’s why knowing how to activate the Format View in draw.io can save time and streamline editing. This feature allows me to access essential formatting options quickly. In this post, I’ll explain how to enable it, why it’s useful, and provide a business case demonstrating its value.
How to Activate the Format View in draw.io Read More »
Beyond Code: Leveraging the Biopsychosocial Model in Requirements Engineering
As a Requirements Engineer, my job is to understand the intricate layers of human behavior and experiences, especially when it comes to developing software systems that cater to diverse user needs. One model that particularly resonates with my work is the biopsychosocial model, which offers a comprehensive framework for understanding human behavior and experiences through biological, psychological, and social factors. In this article, I delve into the depths of this biopsychological model, exploring its components and implications for my role as a Requirements Engineer.
Beyond Code: Leveraging the Biopsychosocial Model in Requirements Engineering Read More »
Access Management Process in ITIL Service Operation
In today’s fast-paced digital world, protecting access to your IT systems is more critical than ever. Whether you’re managing customer data, financial records, or intellectual property, ensuring the right people have access while keeping unauthorized users out is non-negotiable. That’s where the Access Management process within ITIL (Information Technology Infrastructure Library) comes in. It bridges the gap between security and usability, ensuring smooth operations without compromising data integrity.
Access Management Process in ITIL Service Operation Read More »
How to Lock or Unlock Objects in draw.io
When working with diagrams in draw.io, I often need to ensure that certain elements stay in place. Sometimes, I want to prevent accidental modifications. Other times, I need to unlock objects for editing. Fortunately, draw.io provides a simple way to lock or unlock objects with just a few clicks.
How to Lock or Unlock Objects in draw.io Read More »