I define a process model as a model that describes a process or a set of related processes. First, I use it to show who does what. Then, I use it to show when tasks happen. Next, I use it to show how tasks flow and how they depend on each other. For example, I map business processes, software development workflows, or testing activities with a process model. Therefore, a process model helps teams plan and coordinate work.
I distinguish between types of process models. For example, I find agile process models such as Scrum, Extreme Programming (XP), Kanban, Lean, Crystal, and Feature-Driven Development. In addition, I find plan-driven models such as classic waterfall or V-model approaches. Moreover, I can create hybrid models that mix agile and plan-driven elements. Thus, I can tailor a process model to fit project constraints and needs. Consequently, I recommend analyzing constraints carefully before choosing a model.
I use diagrams and languages to express process models. For example, I use BPMN to describe business process flows. Likewise, I use UML activity diagrams to show control flow and responsibilities. Also, I use data flow diagrams to show how data moves. Furthermore, I can express activities, actions, decisions, and parallel flows with these models. In addition, I can add textual notes to clarify complex parts. This makes the model easier to read and implement.
I apply process models to requirements engineering. For example, I map when requirements elicitation occurs. Then, I map how the team captures, refines, and verifies requirements. Moreover, I map roles and artifacts, as Scrum does with its events, artifacts, and roles. Therefore, I can use agile requirements management practices in non-agile contexts. In contrast, plan-driven processes may emphasize detailed upfront specifications. Still, I can adopt practices from both worlds to improve outcomes.
I use process models for process improvement. First, I measure process performance. Then, I analyze errors that trace back to requirements or design. Next, I implement improvement actions. For example, I use retrospectives in agile teams to reflect and adapt regularly. In addition, I use benchmarking to set realistic target values. Moreover, I consult maturity models such as CMMI or ISO 15504 for structured improvement paths. However, I do not confuse maturity models with process models. Rather, maturity models evaluate capability and guide improvement. They do not prescribe a specific process model.
I advise careful selection and tailoring. First, I list project constraints and needs. Then, I compare candidate models. Next, I select or tailor a model from an existing one. For example, I may adopt Scrum events and BPMN process notation together. Furthermore, I document responsibilities, inputs, outputs, and flow clearly. Thus, teams can follow the process and adapt it as needed.
Finally, I keep process models simple and actionable. Also, I keep them visible and revisable. Meanwhile, I encourage teams to reflect and adjust the model regularly. As a result, the process model remains useful and aligned with project realities. In short, I use a process model to structure work, to improve communication, and to enable continuous improvement.

